Overview
User Experience Benchmarking is a quantitative way to compare user interfaces, either the same UI over time or UIs from competing products. Benchmarking allows one to rank product usability through user preferences, time-to-complete, and success rates. Usable Products Company has produced both commissioned (private) and syndicated user experience benchmarks for the past four years, and this course teaches our methods through lecture, anecdotes, and hands-on group exercises.

This course is one full day and is limited to 40 delegates.

Instructor
Scott Weiss, CEO of Usable Products Company will teach this course in its entirety. Mr. Weiss is an 18-year veteran of usability research and design, spanning desktop software, the web, and mobile platforms. His book, Handheld Usability, is the pioneering text on mobile design.

Topics

• Benefits of Benchmarking
• Operations Overview
• Tools Discussion
• Recruiting Strategies
• Task Design for Benchmarking
• Quantitative Interviewing Techniques
• Logging Strategies
• Analyzing Data
• Data Visualization
• Video Production
• Results Presentation
• Continuing Benchmarks
  

Experience Level
This course is directed at professionals who understand the value of qualitative usability testing and who may have already conducted their own sessions. The training teaches the practical requirements of quantitative usability benchmarking, which are quite different from those of qualitative testing.

Registration
Registration is currently closed. Contact us for more information.