Home Experience Research Training Contact Us
 
 

Research

Syndicated Research

Book:
Handheld Usability

Other Resources

Contact Us

 

Video Retrospective: Keypad Trouble
During Usable Products’ usability testing of mobile phones, we encountered dozens of examples of keypad trouble: keypads and input devices on which usability participants experienced undue difficulty completing tasks.

 

keypad trouble logo

keypad trouble screenshot
View sample page...

keypad trouble screenshot
Thumbnails of the Report


In Q2, 2006, we gathered the best examples of the worst problems into a concise presentation with video clips and written analysis demonstrating the precise issues surrounding mobile keypad usability:

  • Frequent and infrequent key use
  • Three softkeys
  • Back button implementations
  • Cramped button layouts
  • Flat or nearly flat keys
  • Unclear labeling
  • Joysticks

Video clips were harvested from archived video captured during our Media Download Usability benchmark study, conducted in 2004-2005, on 13 different handsets. This presentation includes 20 video clips gathered from 260 hour-long usability tests, totalling nearly seven minutes of run time.

This product contains one (1) CD ROM containing the PDF document and the standalone Quicktime player.
Price: $1,995.00 USD
Purchase via Fax (PDF printout)
Purchase online with Credit Card, via PayPal

 

 
 © 1996–2008 Usable Products Company. All rights reserved.  |  Privacy Policy  |  Contact Us