Usable Products Company > Experience

Experience

Services

Case Studies

Sprint
Sprint is a leading wireless telephony and data provider in the US. In 2003 and 2004 Usable Products conducted several studies for Sprint focused in the following areas:

High Speed Wireless Data
In 2003 and 2004, Usable Products developed and conducted several suites of tests to compare data transmission speeds of four of the major US wireless data providers. An automated test suite was designed to model a typical business traveler's laptop data use. Usable Products conducted tests in 11 cities throughout the US. The results were used by Sprint in a major advertising campaign and provided valuable data used by Sprint in their decisions to evolve their high speed data networks. Usable Products provided the following services:

Custom Automated Testbed Development
Quantitative Testing and Analysis
Logistics

Push to Talk
In 2003, Usable Products reviewed the Push-to-Talk (PTT), walkie-talkie style communication offerings by three major US wireless providers and conducted performance tests in 5 US cities. The evaluation covered all stages of the user experience from in-store and business sales channels through out-of-box, provisioning, use, and billing. Usable Products provided the following services:

User Interface Review
Usability Testing
Usability Diary Study
Quantitative Testing and Analysis
Logistics

Wireless Email
In 2003, Usable Products conducted a five-city test of wireless email services' availability and quality for two major US carrier offerings. The study also documented the user experience from out-of-box through provisioning and use. This study was conducted in support of a major advertising campaign. Usable Products provided the following services:

User Interface Review
Quantitative Testing and Analysis
Logistics